Namibia Tourism Board Trains Border Officials on Service Delivery

Frontline officers at the Noordoewer border post took part in a two-day customer care training programme aimed at improving service delivery at one of the country's key entry points this week. The training, which ran from 15 to 16 September, was hosted by the Namibia Tourism Board in partnership with the Ministry of Home Affairs, Immigration, Safety and Security. The training brought together 36 officers from the police, the immigration department, the Namibia Revenue Agency, and Veterinary Services. "Because border officials are the first and last people travellers interact with when visiting Namibia, their conduct and service quality leave a lasting impression. The initiative aims to equip these officers with better customer-care skills, effective communication tools, and ways to improve inter-agency cooperation," says NTB spokesperson Flora Quest. Read the original article on Namibian . AllAfrica publishes around 600 reports a day from more than 90 news organizations and over 500 other institutions and individuals , representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct. Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica . To address comments or complaints, please Contact us . AllAfrica is a voice of, by and about Africa - aggregating, producing and distributing 600 news and information items daily from over 90 African news organizations and our own reporters to an African and global public. We operate from Cape Town, Dakar, Abuja, Johannesburg, Nairobi and Washington DC. Get the latest in African news delivered straight to your inbox By submitting above, you agree to our privacy policy . We need to confirm your email address. To complete the process, please follow the instructions in the email we just sent you. There was a problem processing your submission. Please try again later.