Terms of Service

Last Updated: November 13, 2025

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Wansom AI ("Company," "we," "us," or "our") governing your access to and use of the Wansom AI platform, website, and services (collectively, the "Services").

BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

We reserve the right to modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the modified Terms.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Services under applicable laws
  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials

By creating an account, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

You may register for an account using email/password or through third-party authentication providers (e.g., Google). You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring that you log out of your account at the end of each session

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected fraud, or other legitimate reasons. You may delete your account at any time through your account settings.

4. Description of Services

Wansom AI provides an AI-powered legal assistance platform that includes, but is not limited to:

  • Legal research and information retrieval
  • Document drafting and review assistance
  • Legal analysis and insights
  • Case law research
  • Integration with third-party services (Google Calendar, Gmail)
  • Document management and collaboration tools
  • Workspace and project management features

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Services for lawful purposes in accordance with these Terms. You agree to use the Services in a professional manner consistent with legal and ethical standards.

5.2 Prohibited Activities

You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Services for illegal, fraudulent, or malicious purposes
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers
  • Use automated systems (bots, scrapers) without our written permission
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Upload malicious code, viruses, or harmful content
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users without consent
  • Use the Services to spam, solicit, or send unsolicited communications
  • Resell or commercially exploit the Services without authorization
  • Remove, obscure, or alter any proprietary notices

6. No Attorney-Client Relationship

IMPORTANT LEGAL DISCLAIMER:

THE SERVICES PROVIDED BY WANSOM AI ARE FOR INFORMATIONAL AND ASSISTANCE PURPOSES ONLY. USE OF OUR SERVICES DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN YOU AND WANSOM AI OR ANY OF ITS EMPLOYEES, CONTRACTORS, OR AFFILIATES.

THE INFORMATION AND ASSISTANCE PROVIDED THROUGH OUR AI-POWERED PLATFORM:

  • Is not legal advice and should not be relied upon as such
  • May not be accurate, complete, or current
  • Should not be used as a substitute for consultation with a qualified attorney
  • May not be applicable to your specific legal situation

YOU SHOULD ALWAYS CONSULT WITH A LICENSED ATTORNEY IN YOUR JURISDICTION FOR LEGAL ADVICE SPECIFIC TO YOUR SITUATION.

7. User Content and Data

7.1 Your Content

You retain all rights to the content, documents, and data you upload, create, or share through the Services ("User Content"). By using the Services, you grant us a limited, non-exclusive, worldwide license to use, store, process, and display your User Content solely to provide and improve the Services.

7.2 Responsibility for Content

You are solely responsible for:

  • All User Content you submit or share
  • Ensuring you have necessary rights and permissions
  • Complying with confidentiality and privilege obligations
  • Protecting sensitive and confidential information
  • Not uploading content that infringes third-party rights

7.3 Confidentiality

While we implement security measures to protect your data, you should not upload highly sensitive information unless you understand and accept the risks associated with cloud-based services.

7.4 Backup Responsibility

You are responsible for maintaining backup copies of your User Content. We are not liable for any loss, corruption, or deletion of User Content.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Services, including all software, algorithms, design, text, graphics, logos, and other content (excluding User Content), are owned by Wansom AI and protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes, subject to these Terms.

8.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of our Services or software without our express written permission.

8.4 Feedback

If you provide feedback, suggestions, or ideas about the Services, we may use them without any obligation to you.

9. Third-Party Services and Integrations

Our Services may integrate with third-party services (e.g., Google Calendar, Gmail). Your use of these integrations is subject to:

  • The third party's terms of service and privacy policies
  • Your authorization for us to access your third-party accounts
  • The understanding that we are not responsible for third-party services

We may display links to third-party websites or services. We do not endorse and are not responsible for the content, privacy practices, or availability of third-party sites.

10. Payment and Subscription Terms

10.1 Subscription Plans

We offer various subscription plans with different features and pricing. You agree to pay all fees associated with your selected plan.

10.2 Payment Processing

Payments are processed through secure third-party payment processors. You authorize us to charge your payment method for all fees.

10.3 Automatic Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You will be charged at the then-current rate unless you cancel.

10.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. We generally do not provide refunds for partial months or unused features, except as required by law.

10.5 Price Changes

We reserve the right to change our pricing with 30 days' notice. Changes will apply to subsequent billing periods.

10.6 Taxes

All fees are exclusive of applicable taxes, which you are responsible for paying.

11. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding accuracy, reliability, completeness, or timeliness of content
  • Warranties that the Services will be uninterrupted, secure, or error-free
  • Warranties regarding the results or outcomes from using the Services

WE DO NOT WARRANT THAT:

  • The Services will meet your specific requirements
  • The Services will be available at all times
  • Errors or defects will be corrected
  • The Services are free from viruses or harmful components
  • Information obtained through the Services will be accurate or reliable

USE OF THE SERVICES IS AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY FOR ANY DECISIONS MADE BASED ON INFORMATION OBTAINED THROUGH THE SERVICES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

IN NO EVENT SHALL WANSOM AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Legal fees or costs of litigation
  • Damage to professional reputation
  • Business interruption
  • Loss of goodwill

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Wansom AI and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Your User Content
  • Any actions taken using your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

14. Dispute Resolution and Arbitration

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

14.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, you agree to first contact us at law@wansom.ai to attempt to resolve the dispute informally.

14.3 Arbitration

If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the Arbitration Act of Kenya. The arbitration shall take place in Nairobi, Kenya.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wansom AI regarding the Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

15.6 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Contact Information

For questions about these Terms or the Services, please contact us:

Wansom AI Limited

Email: law@wansom.ai