Warning - Fraudsters Posing as PSR Employees

It has come to our attention that fraudsters have sent members of the public emails posing as PSR staff asking for money. This is a scam. We would never ask a consumer for money or personal information like bank account details or internet banking passwords. Scammers may contact you by email, post or a phone call and claim to be from the PSR, or use the name of an employee, to give the impression that the communication is genuine. Communications may even contain email addresses and logos that seem authentic. You might be told you are entitled to a sum of money and that we need your bank account details to make the payment. You may also be told that you are owed money but you need to pay a fee to release it. These are just a few of the ways criminals will use to gain access to your money. Remember – if it sounds too good to be true, it probably is. Keep in mind that we never contact members of the public asking for money or bank account details. If you receive a suspicious email, call or message via social media from the PSR asking you for money please contact us at [emailprotected] immediately. You may also want to contact Action Fraud - www.actionfraud.police.uk – particularly if you think you have already been a victim so you can make a report. You should also call your bank immediately to let them know what has happened so they can protect your account.

Source: Original reporting via Payment Systems Regulator