UK: Extended Warranties Order Revoked by CMA, Ends 2026

• The Supply of Extended Warranties on Domestic Electrical Goods Order will be revoked on November 4, 2026.
• This order previously required UK domestic electrical goods retailers to clearly state extended warranty prices and provide cancellation rights at the point of sale.
• The Competition and Markets Authority (CMA) published its final decision to revoke the order after a review.
• The order was originally made under the market investigations provisions of the Enterprise Act 2002.
• As of November 2026, the specific obligations mandated by this order regarding extended warranties will no longer be in force for retailers.

Lawyers advising retailers of domestic electrical goods in the UK should note that the specific obligations regarding price clarity and cancellation rights for extended warranties, as mandated by the Supply of Extended Warranties on Domestic Electrical Goods Order, are no longer in force as of November 2026.

A significant shift in UK domestic electrical goods warranty law is set to occur with the upcoming revocation of the Supply of Extended Warranties on Domestic Electrical Goods Order. This regulatory instrument, which previously imposed specific requirements on retailers, will cease to be in force as of November 4, 2026. The Competition and Markets Authority (CMA) confirmed this change following its review, marking a notable update for businesses operating in this sector.

Under the now-revoked order, all retailers of domestic electrical goods were legally obligated to ensure transparent pricing for extended warranties. This included making the costs clear at the point of sale, whether in physical shops or online. Furthermore, the order mandated that robust cancellation rights for consumers purchasing these warranties must be established and communicated effectively.

The original Supply of Extended Warranties on Domestic Electrical Goods Order was established under the market investigations provisions of the Enterprise Act 2002. This legislative framework provided the legal basis for the requirements concerning extended warranties on domestic electrical goods, aiming to protect consumers through enhanced clarity and rights. The order's impending revocation means it will be formally removed from the official register of remedies that are currently in force.

The decision to revoke the order stems from the Competition and Markets Authority's comprehensive review process. The CMA published its final decision regarding the order, concluding that its continued enforcement was no longer necessary. This action by the CMA signifies a re-evaluation of the regulatory landscape surrounding extended warranties in the UK.

Lawyers advising retailers of domestic electrical goods in the UK should note that the specific obligations regarding price clarity and cancellation rights for extended warranties, as mandated by the Supply of Extended Warranties on Domestic Electrical Goods Order, are no longer in force as of November 2026. This change impacts compliance requirements and contractual terms for such retailers, offering greater flexibility in how they structure and present extended warranty offerings, though general consumer protection laws will still apply.

While the specific mandates of this particular order are being lifted, retailers should remain mindful of broader consumer protection legislation and best practices. The revocation of the CMA extended warranty order 2026 alters a specific set of rules, but the underlying principles of fair trading and clear communication with customers remain paramount. Resources such as a guide to the main rights and obligations relating to extended warranties on domestic electrical goods, along with a full set of inquiry documents, are available on The National Archives website for historical context.

Lawyers advising retailers of domestic electrical goods in the UK should note that the specific obligations regarding price clarity and cancellation rights for extended warranties, as mandated by the Supply of Extended Warranties on Domestic Electrical Goods Order, are no longer in force as of November 2026. This change impacts compliance requirements and contractual terms for such retailers.

Source: Original reporting via GOV.UK