Environmental and Social Scheme Contacts

Please enable JavaScript in your web browser to get the best experience. BETA This site is currently in BETA. Help us improve by giving us your feedback . Green Gas Support Scheme Email: GGSS.Enquiry@Ofgem.gov.uk Green Gas Levy Email: GGL.Enquiry@Ofgem.gov.uk Phone: 0300 303 5997 Online scheme information: Green Gas Support Scheme and Green Gas Levy Monday: 09:30 – 16:30 Tuesday: 09:30 – 16:30 Wednesday: 09:30 – 12:30, no afternoon service Thursday: 09:30 – 16:30 Friday: 09:30 – 16:00 To access the registers for the above schemes, see Log in to our registers. If you have issues accessing the registers, please contact us through the details above. Email: DomesticRHI@ofgem.gov.uk Online scheme information: Domestic RHI Phone: 0300 003 0744 Email: rhi.enquiry@ofgem.gov.uk Online scheme information: Non-Domestic RHI Phone: 0300 003 2289 Monday: 09:30 – 16:30 Tuesday: 09:30 – 16:30 Wednesday: 09:30 – 12:30, no afternoon service Thursday: 09:30 – 16:30 Friday: 09:30 – 16:00 To access the registers for the above schemes, see Log in to our registers. If you have issues accessing the registers, please contact us through the details above. Email: Renewable.Enquiry@Ofgem.gov.uk Tel: 020 7901 7310 (option 2) Online scheme information: Renewables Obligation Email: Renewable.Enquiry@Ofgem.gov.uk Tel: 020 7901 7310 (option 2) Online scheme information: Fuelling and sustainability under the RO Email: Renewable.Enquiry@Ofgem.gov.uk Tel: 020 7901 7310 (option 1) Online scheme information: Feed-In Tariff Email: Renewable.Enquiry@Ofgem.gov.uk Tel: 020 7901 7310 (option 1) Online scheme information: Smart Export Guarantee (SEG) Email: Renewable.Enquiry@Ofgem.gov.uk Tel: 020 7901 7310 (option 3) Online scheme information: Renewable Energy Guarantees of Origin Monday: 09:30 – 16:30 Tuesday: 09:30 – 16:30 Wednesday: 09:30 – 12:30, no afternoon service Thursday: 09:30 – 16:30 Friday: 09:30 – 16:00 To access the Renewable Electricity Register for the above schemes, see Log in to our registers . If you have issues accessing the registers, please contact us through the details above. Questions on the scheme as a whole, and specifically on the 'Core Group', should be directed to the Department of Energy Security and Net Zero. Questions on how the 'Broader Group' and 'Industry Initiative' elements operate can be directed to: Online scheme information: Warm Home Discount (WHD) Email address: BUS.Enquiry@ofgem.gov.uk Phone: 0330 053 2006 Monday: 09:30 – 16:30 Tuesday: 09:30 – 16:30 Wednesday: 09:30 – 12:30, no afternoon service Thursday: 09:30 – 16:30 Friday: 09:30 – 16:00 Online scheme information: Boiler Upgrade Scheme Scammers could contact you pretending to be from Ofgem. We will never sell you energy, ask for personal information, your personal bank details, or come to your property. If you suspect you have been contacted by someone pretending to be from Ofgem reject, refuse or ignore the contact and tell us by email consumeraffairs@ofgem.gov.uk or by calling 020 7901 7295 . We take allegations of fraud very seriously. To find out how to report suspected fraud within a government environmental or social programme, or to learn more about our role in preventing fraud, please see our section on counter fraud .

Source: Original reporting via Office of Gas and Electricity Markets (Ofgem)