CMA Revokes Store Card Market Investigation Order on Transparency and PPI

We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. You can change your cookie settings at any time. Released in 2026: These undertakings controlled exclusivity, required unbundling and required information to be given on ink cartridges. Undertakings released. Notice of release of Undertakings PDF , 121 KB , 4 pages Postal franking machines undertakings (released in 2026) PDF , 76.5 KB , 5 pages This file may not be suitable for users of assistive technology. 4 November 2026: The Competition and Markets Authority (CMA) published the final decision in its review of the undertakings . The undertakings have now been released (are no longer in force) and have been removed from the register of remedies in force . These undertakings were given under the market investigations provisions of the Enterprise Act 2002. They required postal franking machine suppliers, Pitney Bowes and Neopost, to: They also required Royal Mail to not defer to manufacturers in authorising third party maintainers of machines. Royal Mail was also required to publish details of all authorised third party maintainers. A full set of documents that were published during this inquiry are available on The National Archives website. Do not include personal or financial information like your National Insurance number or credit card details. To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript ) .