Online Content Moderation Policy Template: Customize & Download PDF

This online content moderation policy template is designed for website owners, social media platforms, online communities, forum administrators, app developers, and digital service providers who need to establish clear guidelines for user-generated content on their platforms. This template is adaptable for various jurisdictions and can be customized to comply with local content regulations, data protection laws, and platform liability requirements. This comprehensive policy establishes the framework for monitoring, reviewing, and managing user-generated content to maintain a safe and compliant online environment. It covers essential elements including prohibited content categories such as hate speech, harassment, violence, misinformation, spam, and illegal activities, moderation procedures and reporting mechanisms, enforcement actions ranging from content removal to account suspension, appeals process for users who believe their content was wrongly moderated, and transparency measures regarding moderation decisions. The template also addresses community guidelines, age-appropriate content standards, intellectual property protections, and compliance with relevant regulations such as GDPR, COPPA, or platform-specific requirements. Ideal for social networks, online marketplaces, educational platforms, gaming communities, and content-sharing websites, this template helps platform operators protect users while managing legal liability exposure. It provides clear standards for acceptable behavior and content, establishes consistent moderation practices, and demonstrates good faith efforts to maintain platform safety. The policy serves as both a legal document and a communication tool, informing users about expected conduct while protecting the platform from liability related to user-generated content.