What Is a Service Level Agreement (SLA)?
A Service Level Agreement (SLA) is a formal contract between a service provider and a client that clearly outlines:
The services being provided
Performance expectations (like response times or uptime)
How success is measured
Penalties or remedies if standards aren’t met
SLAs are essential in industries like IT, SaaS, consulting, customer support, and more. They set expectations, protect both parties, and minimize disputes by keeping everyone on the same page.
Why Most SLAs Are a Pain to Create
Most businesses either:
Use outdated templates that don’t match their services
Spend hours drafting from scratch
Or pay lawyers hundreds just to get started
That’s where Wansom.ai comes in.
Create SLAs in Minutes with Wansom.ai
Wansom.ai is an AI-powered legal tool that lets you generate a customized Service Level Agreement in minutes. Just answer a few simple questions about your services, and we’ll handle the rest.
With Wansom.ai, You Get:
✅ Free SLA generation – no subscriptions or hidden fees ✅ Smart customization – choose your services, KPIs, deadlines, penalties, and more ✅ Professional format – ready to send, sign, or download ✅ Legally sound – based on real-world best practices across industries ✅ No legal jargon – simple guided process for business owners, not lawyers
Perfect for:
Freelancers and consultants
SaaS providers and tech startups
Managed Service Providers (MSPs)
Marketing agencies
Any B2B company offering ongoing services
Get Started in 3 Easy Steps
Select Service Level Agreement in Wansom.ai
Answer quick prompts about services, responsibilities, and metrics
Generate and download your SLA instantly
Final Thoughts
SLAs are more than just paperwork—they build trust, set boundaries, and reduce risk. And now, thanks to Wansom.ai, getting a professional, tailored SLA has never been easier or faster.
👉 Create your free Service Level Agreement with wansom.co today. Start Now